![]() ![]() They said my iPod Shuffle 4th Gen is "obsolete" and there's nothing they can do to help me. I contacted Apple Support (via phone) as JovonaP. Please reach out to Apple Support directly if the issue remains per step 8, if needed. If you have the same issue on another computer, contact Apple Support." Try connecting your device to another computer. ![]() Follow these additional steps for your Mac or Windows PC.Restart your iPhone, iPad, or iPod touch. ![]()
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